上海大学学报(社会科学版) ›› 2023, Vol. 40 ›› Issue (3): 19-36.

• • 上一篇    下一篇

基于扎根理论的可信AI实践影响因素研究

  

  1. 1.同济大学 经济与管理学院; 2.中共上海市委党校
  • 收稿日期:2022-05-27 出版日期:2023-05-15 发布日期:2023-05-15

Influencing Factors of Trustworthy AI Practice Based on Grounded Theory

  1. 1. School of Economics and Management, Tongji University; 2. Party School of CPC Shanghai Municipal Committee
  • Received:2022-05-27 Online:2023-05-15 Published:2023-05-15

摘要: 随着人工智能战略性技术地位的提升和应用场景的不断丰富,AI伦理风险引起社会各界的广泛重视,发展可信AI逐渐成为共识,而企业被认为是可信AI实践的核心主体。研究通过深度访谈及二手数据的补充挖掘,采用程序性扎根理论研究方法探究影响企业可信AI实践的深层次因素,结果发现:可信AI实践意愿、使命、制度环境和能力4个主范畴对企业可信AI实践行为存在显著影响;可信AI实践意愿和实践能力是内驱因素,可信AI实践制度环境作为间接因素调节着企业可信AI实践意愿与行为之间的关系,可信AI实践使命作为间接因素则调节着企业可信AI实践能力与行为之间的关系,且各范畴下构成因子对变量的影响方式和作用路径不同。研究表明,双因素驱动的可信AI实践形成机制,对构建多主体、全流程可信的人工智能技术发展生态具有重要意义。

关键词: 可信AI实践, 影响因素, 驱动模型, 伦理治理

Abstract: With the promoted status of artificial intelligence (AI) strategic technologies and their enriched application scenarios, the ethical risks of AI have drawn wide attention from all social circles, who have gradually agreed to develop trustworthy AI (TAI) with enterprises acting as the principals of the practice. Based on Proceduralised Grounded Theory, the study investigates the deep-seated factors influencing enterprises’ trustworthy AI practice through in-depth interviews and supplementary secondary data. The results show that four main categories of TAI practice-willingness, TAI practice mission, TAI practice institutional environment, and TAI practice capability, have statistically significant effects on enterprises’ trustworthy AI practice; TAI practice willingness and practical capability are internal driving factors; the institutional environment of TAI practice serves as an indirect factor to regulate the relationship between an enterprise’s willingness to practice trustworthy AI and its actual behavior; the mission of trustworthy AI practice serves as an indirect factor to regulate the relationship between an enterprise’s ability to practice trustworthy AI and its actual behavior; and the constituent factors under each category have different ways of influence on variables with different functions. The study shows that the “Two Factor Driven model” (TFD model) is of critical importance for building a multi-agent and full-process TAI practice ecosystem.

Key words: trustworthy AI practice, influencing factors, driven model, ethical governance

中图分类号: